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Extraction reads every sheet in a workbook - including hidden ones. The price is fixed per document, but processing time scales with how much content we have to scan. A focused single-purpose file finishes in a few minutes - nearer ten for a rent roll, which runs a second consolidation pass; a 90-sheet modeling workbook can take much longer or fail validation entirely.

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Send the document, not the model

The most common slowdown we see: a rent roll or T-12 embedded inside a larger underwriting model - one summary sheet up front, dozens of per-property or scratch tabs behind it. The extractor has no way to know which tabs you care about, so it parses all of them. Before uploading, copy just the relevant sheet(s) into a fresh workbook:
  1. Right-click the sheet tab → Move or Copy → to a new workbook (or select the data range and paste into a blank file).
  2. Save as .xlsx and upload that file.
This also strips stale formatting that can inflate a sheet’s apparent size (a sheet with 60 real rows can claim 1,000+ used rows internally, and the extractor must scan the claimed range).

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Checklist

  • One document type per file. A rent roll and a T-12 in one workbook should be two uploads with the correct declared_type on each - they’re extracted by different pipelines.
  • One property per file. Portfolio workbooks with a tab per property extract best as one focused file per property.
  • Delete unused sheets - don’t hide them. Hidden sheets are still scanned and parsed.
  • Keep the extension truthful. A file saved as .xls that is really .xlsx (or a renamed PDF) fails validation. Re-save from your spreadsheet application if you’re unsure.
  • Keep totals and headers. Trim sheets, not rows: leave the table’s header rows, month columns, and totals intact - they’re used to validate the extraction.
Documents that fail validation are rejected with a 422 and never charged, and extractions that fail during processing are automatically refunded. Trimming isn’t about cost - it’s the difference between results in ~2 minutes and results in 20+.