The usage pool
Your agreement includes a prepaid usage pool denominated in dollars. Each accepted document debits its rate from the pool. If the pool runs out, service continues at your committed rates and the balance is invoiced monthly in arrears — no penalty rate, no interruption. Check your balance and period usage anytime withGET /v1/usage, or ask us for a monthly statement.
Rates and size caps
Your agreement’s rate card governs. List rates:
A document over its size cap bills as additional units of the same type —
for example, a 2,400-row rent roll bills as three rent rolls. The billed
unit count is always disclosed in the extraction response before processing
starts.
What is never charged
- Rejected documents. Files that fail validation (over 500 pages, over 100 MB, or unreadable) are rejected with a clear error and no charge.
- Failed extractions. If processing fails after acceptance, the charge
is refunded automatically and you receive an
extraction.failedevent. - Sandbox activity. Anything done with a sandbox key.